Random thoughts from The Springs Bed and Breakfast Rotorua

Thursday, May 02, 2013

The Crossed Keys....

The business of running a bed and breakfast is not just about the bed or the breakfast, but also having an abundance of knowledge about everything in the region.

It is vital to guest satisfaction that we help them do and see things that are relevant to their interests and not just the run of the mill activities.

The symbol of a Concierge is the crossed gold keys. Anyone who has attained those has a store of vast knowledge and a "can and want to do" attitude.

In the Middle Ages the concierge was the keeper of the candles..... I guess keeping a light in the window relates to the modern "Vacancy Sign"!

So, if you are coming to stay at The Springs we will be here to offer advice and assistance to make your holiday the best it can be. We may not have "The Keys", but we have everything else!





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